Terms of Service

1. Agreement to Terms

By accessing or using Chidush Coach (“the Platform”), operated by Chidush (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Platform.

These Terms should be read together with our Privacy Policy and AI Policy, which are incorporated by reference.

2. Description of Service

Chidush Coach is an AI-powered coaching platform that helps Jewish nonprofit professionals:

• Identify automation and technology opportunities in their workflows
• Receive multi-level solution recommendations tailored to their skill level
• Get step-by-step guidance for building and implementing solutions
• Measure the impact of implemented solutions

The Platform uses artificial intelligence (specifically, Anthropic's Claude) to provide coaching conversations. The AI generates recommendations based on information you share about your role, organization, and workflows.

3. Beta Program Terms

Chidush Coach is currently offered as a beta product. By participating in the beta, you acknowledge and agree that:

• The Platform is provided “as is” and may contain bugs, errors, or incomplete features. Some functionality may not work as expected.
• Features may change or be removed at any time without notice as we iterate on the product.
• The Platform is free during the beta period. Pricing may be introduced in the future, and you will be notified in advance of any changes.
• Service availability is not guaranteed. The Platform may experience downtime for maintenance, updates, or unforeseen issues.
• Your feedback is valuable. We may contact you for user research, feature feedback, or product improvement purposes. You can opt out of research communications at any time.
• A small number of authorized team members may review conversations for quality assurance and product improvement purposes during the beta period. See our Privacy Policy for details on who has access and how it is managed.

4. Account & Access

4.1 Eligibility

Chidush Coach is designed for professionals working in or with Jewish nonprofit organizations. You must be at least 18 years old to use the Platform. Access during the beta period is by invitation only.

4.2 Account Responsibility

You are responsible for:

• Providing accurate information when creating your account
• Maintaining the security of your password and account credentials
• All activity that occurs under your account
• Notifying us promptly if you suspect unauthorized access to your account

4.3 Account Termination

You may stop using the Platform at any time. You may request account deletion by contacting us at shalom@chidush.org. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

When using Chidush Coach, you agree to:

5.1 Permitted Uses

• Use the Platform for its intended purpose: exploring technology and automation opportunities for your nonprofit work
• Provide honest and accurate information about your role and organization
• Use AI-generated recommendations as guidance, not as professional advice (see our AI Policy)
• Provide constructive feedback to help improve the Platform

5.2 Prohibited Uses

You may not:

• Manipulate the AI: Attempt to “jailbreak,” override safety guidelines, or manipulate the AI coach to produce content outside its intended purpose
• Share accounts: Share your login credentials or allow others to access your account
• Misrepresent yourself: Provide false information about your identity, role, or organization
• Submit harmful content: Input content that is illegal, abusive, harassing, discriminatory, or that contains malware or malicious code
• Reverse engineer: Attempt to reverse engineer, decompile, or extract the underlying AI prompts, algorithms, or system architecture
• Automated access: Use bots, scrapers, or automated tools to access the Platform
• Resell or redistribute: Resell, sublicense, or redistribute access to the Platform or its outputs
• Circumvent security: Attempt to bypass authentication, access other users' data, or exploit platform vulnerabilities

6. Intellectual Property

6.1 Platform Ownership

Chidush Coach, including its design, code, AI prompts, branding, and underlying technology, is owned by Chidush. All rights are reserved.

6.2 Your Content

You retain ownership of the information you provide (your organization details, conversation inputs, feedback, etc.). By using the Platform, you grant us a limited license to use this content to provide and improve the service, as described in our Privacy Policy.

6.3 AI-Generated Content

Recommendations, solutions, and guidance generated by the AI coach are provided for your use in connection with your nonprofit work. You are free to implement the suggestions in your organization. However, AI outputs should not be attributed to Chidush as professional advice. See our AI Policy for important limitations.

7. Disclaimers & Limitation of Liability

7.1 No Warranty

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 No Professional Advice

Chidush Coach provides AI-generated coaching and recommendations. It does not provide legal, financial, security, compliance, or other professional advice. You are responsible for evaluating and independently verifying any recommendations before implementing them in your organization.

7.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHIDUSH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use of or inability to use the Platform
• Any AI-generated content, recommendations, or guidance
• Unauthorized access to or alteration of your data
• Any third-party conduct on the Platform
• Any other matter relating to the Platform

8. Indemnification

You agree to indemnify and hold harmless Chidush and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your violation of these Terms, including the Acceptable Use provisions in Section 5; (b) your willful misuse of the Platform; or (c) your violation of any rights of another party through your use of the Platform.

This indemnification does not apply to claims arising from Chidush's own negligence or willful misconduct.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

If a dispute arises from these Terms or your use of the Platform, we ask that you first contact us at shalom@chidush.org so we can attempt to resolve it informally. We commit to responding within 14 days. If we are unable to resolve the dispute informally within 30 days, either party may pursue resolution in the state or federal courts located in the State of Georgia. Both parties retain the right to bring claims in small claims court where eligible.

10. Data Breach Notification

If we become aware of a security breach that results in unauthorized access to your personal data, we will notify affected users within 72 hours of confirming the breach via email to the address associated with your account. The notification will describe the nature of the breach, what data was affected, the steps we are taking to address it, and any recommended actions for you. For full details, see Section 6 of our Privacy Policy.

11. Service Discontinuation

If Chidush decides to discontinue the Chidush Coach platform or ceases operations, we will provide all active users with at least 30 days' notice via email. During that period, you will have the opportunity to export or request a copy of your data. After the notice period, all user data will be permanently deleted. We will not sell, transfer, or share your data as part of any wind-down or asset sale without your explicit consent. For full details, see Section 8 of our Privacy Policy.

12. Force Majeure

Chidush shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet or infrastructure outages, third-party service provider failures (including our AI, hosting, or database providers), cyberattacks, or other events that could not have been reasonably anticipated or prevented. We will make reasonable efforts to resume service as soon as practicable and will notify users of significant service disruptions.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14. Changes to These Terms

We may update these Terms as the Platform evolves, particularly during the beta period. We will notify you of material changes via email or through a notice on the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at: